Desafios do século XXI: home office e eficácia organizacional. Avaliando impactos em produtividade e saúde mental no cenário pós-pandemia

Abstract

In the contemporary era, the monitoring and analysis of performance indicators have become essential components of the organizational environment. These elements provide companies with a means to evaluate and optimize operational efficiency, ensuring that strategies are aligned with business objectives. With the emergence of remote work as a temporary norm that has gained traction in many sectors, organizations have been compelled to reassess their performance monitoring practices. In this context, the present research aimed to answer the following question: How can organizations monitor and optimize employee performance in a remote or hybrid work environment using contemporary strategies, such as the 4x3 schedule? The general objective is to examine the impact of the transition to remote work and the introduction of innovative work schedules like the 4x3 model. The methodology adopted was a qualitative bibliographic review following a systematic model. Academic and scientific databases such as Scopus, Web of Science, and Google Scholar were used to identify relevant studies published between 2018 and 2024. The results indicate that the use of appropriate technologies can enhance employee efficiency and well-being, although challenges such as stress and work intensification remain. The study concludes that flexible and adaptive strategies are essential to overcoming the challenges of remote work. This research provides a solid foundation for further studies aimed at exploring innovations in remote performance management.