Estratégias de comunicação do TRE-PI para a prevenção do assédio moral no ambiente de trabalho

Abstract

Bullying at work affects employees' mental health and productivity. In Teresina, the Regional Electoral Court of Piauí (TRE-PI) adopts prevention strategies. This study aims to identify these strategies, analyze institutional factors that influence them and point out possible improvements to increase their effectiveness. The research question is: what are TRE-PI's main communication strategies to prevent moral harassment? The research is qualitative, with bibliographical review and documentary analysis, including interviews with the Communication Department and the Harassment Prevention Commission (CPEAMS). It was found that internal communication is formal and limited, without impact metrics or use of AI to facilitate reports. The organization's hierarchy impacts strategies. It is concluded that, although TRE-PI is committed to prevention, it can improve with technological innovations, metrics and strengthening organizational communication.