A Biblioteca Pública Municipal da Costa e Silva como espaço de democratização da informação

Abstract

The main theme of the work is the public library and during the research a dialogue is established with the study of users. As the focus of the research, the Municipal Public Library Da Costa e Silva was adopted. The question was to know what is the contribution of the Da Costa e Silva Municipal Library to its users. The main objective is to verify the contribution of the Municipal Public Library Da Costa e Silva with its users and as specific objectives to identify the resources and services made available by the library to attract users; find out what products and services are offered to users and identify the library's impact on its users' daily lives. For the development of this study, in terms of objectives, exploratory research was used, associated with bibliographical and documental research for the elaboration of the theoretical framework of the study and in terms of approach, qualitative and quantitative research was used, and in relation to the collection For data collection, techniques and instruments were used, such as the application of a questionnaire and an interview, using, respectively, the questionnaire with closed questions and multiple school answers and the semi-structured interview script. The questionnaires were applied to the users of the information unit under study and the interview was conducted with the manager of the Municipal Library Da Costa e Silva. As a result, it was found that the Municipal Library Da Costa e Silva has considerable importance for users who use its informational and cultural resources; it was identified that part of the research subjects expressed dissatisfaction with regard to the public service period, since the library is only open in the morning. It is concluded that greater investment and care on the part of the public authorities is necessary, as well as greater management effort in order to mobilize views and initiatives for the cause of the Municipal Public Library Da Costa e Silva.