Melhorias no monitoramento de servidores On-Premise com Centreon: uma abordagem prática aplicada à Prodater

Abstract

This final undergraduate project aims to propose improvements and optimizations to the on-premise server environment of the public company Prodater, focusing on the implementation and enhancement of monitoring and alert systems using the Centreon tool. Since Prodater already employed Centreon for basic monitoring, the decision to continue with this platform was based on its robustness, flexibility, and existing familiarity. The research included the setup of a local testing environment, where all monitoring and alert configurations were carried out, allowing practical learning and customization. These configurations were later applied to the production environment. The theoretical framework discussed concepts such as IT infrastructure management, ITIL v4, MTTR, and the service status model. The results indicated significant improvements in early failure detection, response time, and alert organization. The project also addressed current limitations and proposed directions for future enhancements